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Due to mandatory maintenance, users of the Metrica platform may experience disruption.
Wednesday 28 September
Question: When might they expect disruption?
Answer: Wednesday 28 September between 08:00 and 16:00 (UK time)
Question: Will there be downtime?
Answer: Yes, there will be 2 hours of downtime between 08.00 – 10.00 (UK time), followed by minor platform disruption until 16.00 (UK time).
Question: What do you mean by “disruption” and what do users need to do?
Answer: After the downtime period users may see some errors. The only action that will be needed for any user facing disruption in that time
period is to simply refresh their screen and that should resolve any issues.