Help

For assistance with using this site for Cambridge English matters please visit our Cambridge English support site where you can view FAQs and Forums and raise queries directly online. For assistance with Admissions Testing matters such as BMAT please visit the Admissions Testing Support site.

For help regarding Linguaskill, please visit the Linguaskill support site.

For help regarding CEPT, please click here.

Linguaskill Purchasing

Please be aware that you will only see Linguaskill tokens and bundles which you are eligible to purchase, if you believe that you are not seeing the correct bundles or tokens please email CentreRegistration@CambridgeEnglish.org

Downtime Schedule 2024

Please find the proposed Metrica downtime schedule for 2024 below.

15 February 2024
22 May 2024
31 July 2024
25 September 2024
12 December 2024

The first scheduled downtime in 2024 will be an extended downtime on the 15 February 2024. The downtime is planned between 08:00 to 12.00 (UK time), followed by minor platform updates until 16:00 (UK time). After 12.00, users may need to refresh their browser.

We will notify you if there are any changes to the schedule.