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Cambridge English Tests Setup (on Metrica)

This page will help you to set up this computer before running a Cambridge English test on Metrica. You may need to refresh the page as you progress through.

Cambridge English tests on Metrica use HTML5 to run. Please use one of the supported HTML5 enabled browsers (Chrome, Firefox or Microsoft Edge) to complete the test setup. The minimum bandwidth requirements are for each computer running the test are 5 Mbps upload and download per candidate, referring to local network speeds. If less than 5 Mbps is available for each candidate, the test may take longer to run.

Step 1: Operating System and Browser
Step 2: Internet Speed
Step 3: Audio Check
Step 4: Microphone Check

Operating System and Browser

Windows 7

Google Chrome

Operating system not supported: MacOS Sierra

Only the following Operating Systems are supported:

Windows 10
Windows 11
macOS 11 (onwards)

Browser not supported: Safari

Only the following Browsers are supported:

Chrome
Firefox
Talview Secure Browser

Speed Test

Please ensure your upload / download speed is always 5 Mbps or above

This could be caused by a poor connection or a server problem. You should not take a test until this is fixed. An unstable connection can cause issues during the test.

Headphones

First, your system volume and headphone volume must be set to maximum. Show Help

System volume set

Now test your headphones using the audio, below. If it is too loud or too quiet, adjust the volume on your device.

play

The System volume may be too low, your headphones may be muted or there may be a problem with them. To make sure there is no problem with this website, try playing a sound file on your PC, or on another site (for example, www.youtube.com). Run this test again when you are ready. Show Help

Test Volume Set

Microphone

[Tech_Checks_Microphone_HTML5_Installed]

Microphone working correctly.

Click on the 'Start Microphone Check' button and talk into the Microphone for five seconds.

Recording...

PLAYING...

Can you hear your recording and was the volume OK?

Access to the microphone has been blocked. In order to run a test it must be allowed.

If you need help fixing this problem, see this help page.

No sound could be detected. Please check that the correct microphone has been selected in the operating system and make sure that it isn’t muted.

If you need help fixing this problem, see this help page.

No microphone was found. Please make sure it has been connected and then try again.

If you need help fixing this problem, see this help page.

If you can’t hear yourself then you may have the wrong microphone selected in the operating system. If you need help, see the Microphone volume help page.

If it’s too quiet or too loud then please adjust the volume in the operating system.

Internet Connection

Unable to upload to server.

This could be caused by a poor connection or a server problem. You should not take a test until this is fixed.

An unstable connection can cause issues during the test.

Software not supported

Some of the software on this machine is not supported.

If the browser is shown as not supported, please install one and re-run this PC Check using that browser.

Computer Ready

Please use the same browser when running the test on this computer.